Cash & Carry

Items purchased at full price within 5 days of being moved to the Choose What You Pay collection are eligible for a store credit refund for the difference in price. Refunds will be issued in the form of a store credit, and cannot be applied retroactively. Your store credit never expires, and will automatically deduct from your next purchase at checkout.

Pick-up-Point Locator

We offer some items for sale before they actually arrive. When you preorder these items, we’ll ship them out within  1-2 business days after they become available at our warehouse.

You can tell if youu’re purchasing an item that is a preorder item on both the product page and at checkout. Once you’ve placed your order, you can double-check our estimated restock date on the product page, and we’ll make sure to send you a shipping confirmation email once the item leaves our warehouse.

Door-to-door shipping service

For orders shipping to Australia, Canada, Hong Kong and countries in the European Union (excluding Switzerland), we offer standard shipping for a flat fee of $15 per order and expedited shipping for a flat fee of $75 per order.

Orders over $250 USD (excluding duties, taxes, and shipping) will receive free standard shipping.

International Parcel Delivery

For all other international countries, we offer expedited shipping for a flat fee of $25 per order. Orders over $500 USD (excluding duties, taxes, and shipping) will receive free expedited shipping.

Fast Delivery

Our Favorite Shipping Companies

FedEx
UPS
DHL Express